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Posts Tagged ‘career’

The Lost Art of Writing

30 Nov

My tongue is still suffering from blood loss from the biting I give it every time I find myself dealing with teachers from my children’s schools. ltr writing

The teachers are well educated with most holding at least a master’s degree from an accredited school. From what I can tell, most have been teaching for a minimum of 10-15 years if not longer. 

So why is it so difficult to communicate with them?

I wrote a simple email to one teacher requesting information about my child’s yearbook today.  Here’s the email I sent and received… (of course, you’ll need to read from the bottom up.)

Danny Chung,

You can send them to me and i will pass them to the appropriate student, A***e B**d thanks P R*****h

 >>> <Danny.Chung@******.***.mil> 11/30/2009 12:18 PM >>>

Mr. R*****h,

I have submitted a form for a personalized “dedication” page in the yearbook and would like some information as to the details of when and to whom I should submit the photos.

 Thank you,

-Danny Chung

 

As you can see, the teacher didn’t bother with a salutation, proper punctuation, nor any semblance of sentence structure.  Most importantly, he fails to address my request for “details” He simply writes back as quickly as possible with little regard for what I am requesting.  This is a complete failure to communicate!  And this is not an isolated incident.  From the front office, to the counselors, and to the very teachers, whether speaking on the telephone or by email, this example is about as good as it gets.

This is a rudimentary skill that is clearly lacking in our public schools.  How are we to expect our students to go out and get jobs if the very teachers educating them cannot lead by example?

More to the point of searching for that “dream job”, remember what you write can have serious consequences.  Whether they are positive or negative depends entirely upon you.

How will you brand yourself?

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A Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 
 

Communication Counselor

25 Nov

A few days ago, I posted the following question on a professional networking site called LinkedIn

communicate defHere’ the question:

Why is “Communication” or “Corporate Communications” a job function so difficult to find?

i.e., take a look at LinkedIn’s “Categorize your question” fields or any company’s hiring board. We are asked to categorize our profession, yet it is often a toss up between Marketing or Public Relations. Have we, as a profession of communicators progressed so little that Corporate America still lacks awareness that this is a vital segment of successful business operations?

Everything from human resource functions to crisis communications are critical to having professional communication experts at the helm, yet this does not seem to be the case. Or at a minimum, there is a distinct lack of awareness.

Your thoughts?

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Hot-Spot target, bulls-eye!

dartThe responses from the LinkedIn Community was overwhelming.  Most responses resoundingly indicated a need to identify and BRAND our profession.  We are public speakers, writers, media relations, community relations, and reputation managers…  We manage expectations, keep employees engaged, and ensure everyone, from every corner of the globe understands the corporate message…  We provide not only the feedback, but plan and manage the avenues for feedback…  We are communication enablers.

In reference to this question, one response caught my eye.  The below is an excerpt from a response posted by Mr. Jim Lukaszewski.  He asks if professional communicators can answer the following:

Can you give me advice on the spot?
Will you tell me things I don’t already know?
Can you help me with what to do next?
Will you ask managerially relevant questions?
Can you help me finish the stuff I was supposed to have done last Week?
Will you help me identify the options available to me?
Can you be brief, succinct, and helpful, from my perspective?
Are you on my team or somebody else’s (like the reporter’s?)
Will you work without a lot of praise and recognition?
Can you let go of your ideas when I take credit for them?
Will you tolerate my ignoring your advice a lot, and asking others the same questions?
Can you work without whining about the lawyers and my other consultants?

These and others are relevant and vital questions to ask yourself.

As communication professionals, we are so much more than simply a mouthpiece, we are a counselor.

As a Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 

Steps 1-5: Everything is Communication

24 Nov

Let’s recap the first 5 steps:

  1. The Long Dinner
  2. Reconnect and Connect
  3. Get Branded
  4. Wear It Right
  5. Don’t Talk, Communicate!

If you forget everything, remember that in all five steps you are communicating.  The Long Dinner is setting the stage for proper communication; networking is communicating; branding is communicating… you get the idea.

Someone once said, you are ALWAYS marketing yourself.  I submit that we are always communicating something.  The boots you wear, the color of tie, even the perfume says something.

Do you carry an iPod or a Blackberry?  Do you drive a Camaro or a Hybrid?  Do you speak with an accent or a drawl?

Communication never stops.

Marketing on the other hand is wearing the loose-fitting jeans, boat shoes, t-shirt, un-tucked of course, and unkempt hair.

Marketing is wearing cuff links with slacks and dress shoes.

Marketing is selling; communicating is not.  (More on this later)

Know what to say; how to say it; and who you’re saying it to.  Be a professional communicator.  This is step 5.

As a Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 

One-Upper Penelope has a brand. Do you?

18 Nov
One-Upper Penelope

Are you an SNL-Fan?

Have you seen “One-Upper Penelope“?  This is the skit where Penelope, played by Kristin Wiig jumps in on everyone else’s conversations and one-ups them.  She’s a better “listener”, a bigger “nut”, and “has a condo on Jupiter”.  She is a jack of all trades.

Unless your job calls for one, DO NOT BE A  JACK OF ALL TRADES.

Define what it is you are good at, what you enjoy, and what you hope to offer your next employer.  Then refine it and brand it.

Ask yourself, what did the reader retain after looking at your resume?  Is she confused, or will he list off a slew of descriptors covering the entire spectrum.  Though you may be good at a lot of things, find the few you are really good at and brand yourself as such.

How do you know if you’ve achieved this brand?  Ask a colleague who does not know you well and ask her to read your brand statement.  Then ask her to say it back to you in her own words.  Is there a focused brand to what she just recited?

STEP THREE: IDENTIFY YOUR BRAND.

As a Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 

STEP TWO: Connect

17 Nov

Now that you’ve thrown a few back, enjoyed a good meal, and had a deep, thought-provoking discussion with your spouse about what it is you’d like to do when you grow up, start engaging. People, that is.

STEP TWO: Reconnect and Connect

One word: “LinkedIN“. (Click on it and you’ll see an example of what your LinkedIn page might look like.)

This is your launch pad; your starting point; your springboard into the world of connections.

Step 2.A: Register on LinkedIn.com

This is your online, professional resume website. Did I mention it’s free?

Step 2.B: Develop your professional resume.

Step 2.C: Proof-read your resume. Take a break – go out for a walk – then, proof-read it again.

Step 2.D: Post it. Now, you’re established on LinkedIn.  Congrats, you now exist.

Be advised, you will begin receiving requests to “connect”. There is an entire world of LinkedIn Etiquette that you should heed before rampantly going off and accepting anyone and everyone. But that’s for next time.

As a professional Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee engagement, build community goodwill, and drive profits.
 

20 Years In, Now What?

16 Nov

wine

START EARLY – 2 YEARS OUT IF POSSIBLE.

As any good military officer worth his salt knows, you begin with the PLANNING PROCESS.

By the way, this is something “suits” don’t learn. There isn’t an MBA class on the planning process like the ones we learn about in Expeditionary Warfare School or Joint Command Staff. And whether you’re in the Army and call it R2P2 (no relation to C3PO) or a Marine, and call it MCPP (“mc-pee-pee”), it’s a valuable lesson so revisit it and refresh your skill set.

STEP ONE: Take your spouse to a long dinner at the nicest place you can afford.

Here’s the honest truth: you’re approaching your “half-life”. Yes, nearly half your life is over and by now you should have a spouse. We all need one. She or he is our better half and will keep us out of trouble or get give it to us to make us better. We all need one. This is the person who will keep you accountable and on track when you feel like procrastinating; this is the person who will listen to you rant and rave, then provide sound counsel; and this is the person who will tell you your breath stinks and your fly is open. This is the person you can trust.

So take her out to dinner. This is your first step.

But do it right. You’re a military officer for crying out loud! Do it right. Get some recommendations, read the reviews, study the menu and make a reservation. And plan on spending a long 2 to 3 hours eating slowly, sipping wine, and discussing your next life-step.

This is step one.

As a Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 

It's a PROCESS!

14 Nov

Searching for a job is often looked upon as a project with minimal input and effort required yet the projected outcome could not be more life-changing.

This is your life! Your quality of life for at least the next 3-5 years. How a job search is conducted, unless you simply happen to have Donald Trump’s business card in your back pocket and he is expecting your call, will determine your willingness to wake up in the morning. It will determine your physical being as well as your emotional state of being every day. Will you long for the weekends to get away from it all, or will you think, dream, and calculate next week’s projects at work?

This is important!

So here’s the process, but realize first that seeking employment is time consuming, time consuming, and yes, time consuming.

As a Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 

Going up? I certainly hope so.

03 Nov

So here I am.  Twenty years of service, a closet full of uniforms, and a scrapbook full of photos from around the world.

My life as I know it is about to change.  And it’s all my doing.

I’m retiring from the Corps, or rather “transitioning” as my corporate recruiter friends have asked me to term it.  As I trudge through this process, I’m learning.  And as any good leader will do, whether you want it or not, I will try to share what I know.

Good luck and Semper Fi!

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As a Public Affairs Officer for the Marines, Danny is an innovative and forward-thinking executive, with a passion for leveraging effective communications to fuel employee-engagement, build community goodwill, and drive profits.

 
 
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